All products are shipped USPS First Class, Tuesday thru Saturday. Orders over 1 lb are shipped via USPS Priority Mail, per USPS regulations.
Orders received by 3:00 PM (Pacific Time) are shipped the same day. Orders received after 3:00 will be shipped the next business day or Saturday.
Free USPS shipping on all orders. If 1-2 day delivery is required, upgrade to Priority Mail.
Free shipping is not available during promotions.
USPS Priority (1-2 days)
$7 flat rate (>1 lb.)
Returns & Exchanges
Sometimes clients have a reaction to therapeutic skin care products. We accept returns for store credit or exchange for an alternate product within 30 days of purchase. Products must be at least 3/4 full to be eligible for return, or a 25% restocking fee may be applied.
Eastbay Acne & Skin Care Clinic
2917 Salvio St, Ste D
We do not accept any returns on makeup products, so please be sure to be satisfied with your choice of makeup type and shade.